Money back guarantee
It is very important to us that you are happy with your purchase. If not, we will fully refund you for the value of the artwork, minus the postage costs. You must notify us within 10 days of receiving the artwork if you are not fully satisfied. You need only to pay the cost of returning it to Maruku. The artwork must be returned in its original condition with all of its accompanying documentation for the guarantee to apply. Upon receipt of the artwork we will issue you the refund.
Maruku works to ensure that all items for purchase on the website are available and correctly priced. Enquiries about artworks will be addressed as soon as possible to confirm availability.
All prices quoted are in Australian Dollars.
Duties and taxes
Maruku sells paintings to the public on behalf of the artist on a consignment basis; therefore, paintings sold are Good and Services Tax (GST) exempt. All wood objects are purchased outright from artists and therefore are GST inclusive.
When shipping paintings overseas, the purchaser is liable for any other duties or taxes payable specific to the country of import. Maruku is not responsible, nor able to provide estimates for these charges. We recommend you contact your customs office for further information.
Insurance and delivery
Please clearly nominate a street address for delivery.
All artworks are posted using a chosen courier service and include insurance unless other delivery arrangements are made with Maruku.
Maruku has a mail service twice a week. Every effort is made to dispatch artworks as quickly as possible, but specific delivery times cannot be guaranteed. Please keep in mind that you are purchasing something from a remote community. Delivery time for domestic postage is usually ten days after the item has been sent and international up to six weeks.
Maruku accepts debit/credit card payment by Visa, MasterCard and Amex. Artworks are posted once payment has been confirmed.
Maruku guarantees all work shown is authentic Aboriginal art. Every artwork is accompanied by a signed and dated Certificate of Authenticity, which tells the ‘story’ relating to the artworks and some information about the artist.
Limitation of liability
Unless otherwise stated, the artworks sold in accordance with these terms and conditions are sold without warranties or representations of any kind. To the maximum extent permitted by law the liability of Maruku Arts for the sale of any artwork shall be limited to the sale price of the artwork.
The information, artwork, text, data or pictures (collectively “Materials”) contained on this site is subject to copyright. You may use the Materials for personal, provided that you do not modify the Materials. You must include any copyright notice specifically pertaining to the Materials in all reproductions. You must acknowledge to source of the Materials as the Maruku website. Any other use, reproduction or redistribution of the Materials is prohibited without the express written consent of Maruku Arts.